top of page


Here are the terms and conditions under which Yantaway and Mel Cairns offers her courses, products, services and programs through her business (Yantaway , Australia), and this web site URL.


Privacy policy
Cancellation/ refunds policy
I’m unhappy 100% money back guarantee
Liability policy

By using the client and student services or products advertised herein, or visiting, browsing, shopping, booking, enrolling, accessing or otherwise using this web site (URL) or any of our courses, products or services operated by Mel Cairns and Yantaway; you agree that you are bound to the terms and conditions. These terms and conditions are subject to change without prior notice at any time at Mel Cairn’s sole discretion. (The terms and conditions where last updated on 14/03/2022 at 13:46 pm) By visiting, accessing or otherwise using this web site after a change has been posted to the site, the Customer accepts that change. Customers should check these terms and conditions each time they visit.

These Terms and Conditions constitute a legal contract between you, Yantaway and Mel Cairns. (References to “you” or “your” or the “Customer” shall relate to a Customer of Yantaway and Mel Cairns, this web site ‘URL’ or a person that visits Mel for use of her services included classes, workshops and sessions at Yantaway, or browses, shops, books, purchases products, enrolls, accesses or otherwise uses this web site ‘URL’, or the services and products described herein. References to “Yantaway” and “Mel Cairns” shall relate to her business trading as Yanatway. By visiting, browsing, shopping, purchasing products, booking, accessing or otherwise using the site or the services or courses we offer, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to the Terms and Conditions, do not use this web site or our offered services or products.

Mel Cairns and Yantaway Privacy Policy

Mel Cairns and Yantaway values your privacy. Any information collected on this web site is used internally, solely for the purpose of marketing and processing sales transactions. We do not intentionally give out or otherwise sell any personal information received via this web site to any third party, with the exception of processing credit card information. All addresses collected are collected for the purpose of being able to offer our products and give information about updates to you only. During some sessions we may collect private client information, as per the codes of practise from the professional organizations we are accredited through. This information is used for the benefit and safety of our clients (including but not limited to medical/illness information) during their sessions. This information is stored in a secure location and will never be intentionally disclosed to any third party. All verbal communications which occur between us and clients are also completely confidential.

Yanataway and Mel Cairns Cancellation & Refunds Policy

Please don’t book in for any of our programs, classes or services unless you are absolutely sure you can attend! Cancellations muck everyone around.

Sessions & Online Classes purchased through

The 100% cost payment is required at the time of booking/ enrolling for all session, classes, workshops and products purchased through There are no refunds if you need to cancel an appointment for any reason, as replacement clients for your appointment are not always possible. However if Mel can fill your reserved time with another client, she will always attempt to. If this happens, she is happy to offer you a credit for the same value, which you can use with her at some other time. Online classes are completely non-transferrable and non-refundable. 

Yanataway and Mel Cairns 100% Client Satisfaction Money Back Guarantee

We are so sure you will thoroughly enjoy sessions, products, classes and workshops with Mel that if you attend a class with Mel , online or offline, where you have fully participated, or if you have a session with her and for any reason you do not thoroughly enjoy and feel immense benefit from your encounter, you can have 100% of your money back, no questions asked. However, please be aware that this special money back guarantee will only be offered once per client, to avoid people consciously booking in and then requesting money back over and again.

Yantaway and Mel Cairns Liability Policy

Limitation of Liability: Under no circumstances, including, but not limited to, negligence, shall Mel Cairns or Yantaway be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, personal damage to self, others, loss of assets, or profit, arising out of the use, or the inability to use the products or services advertised we offer. Mel Cairns or Yantaway is not responsible for any liability, or damage a client or student may incur whilst attending a course, reading, healing or any of the other services we provide, or as a result of actions taken or misactions, nor do we accept any responsibility for the information imparted in a course, reading session, healing session or any of the other services we provide. Students and clients must take full personal responsibility for their usage of the information provided. Yantaway and Mel Cairns gives no warranty on the choice of products or services you make. Full details are displayed on our web site as to what the item will entail. If for any reason you are not happy with your selection this remains your responsibility.

Any other questions about our terms? Please don’t hesitate to ask. Mel Cairns is happy to help in any way she can. Contact her at

bottom of page